Support

Choose Forgot your password on the login page and use the private recovery key saved when registering. A successful reset replaces that key and signs out older sessions. Save the new key. If you lost it, contact support for available ownership-verification options; recovery cannot be guaranteed without proof.

Check that the license is active, the key belongs to your account, and it has not expired or been revoked. Developer and commercial keys have different scopes. Keys expire after 90 days. Revoke an unused key before creating a replacement if you reached the three-key limit.

Return to the developer portal and use Refresh license status, or open the commercial paid workspace. Access follows confirmed payment and can arrive after the return page. Keep your invoice/reference and contact support if confirmation remains pending. Do not start another purchase to fix access.

Open Developers, then Manage Billing. Stripe shows invoices, payment methods and the cancellation option. Cancellation stops future renewals at the end of the paid period. For an incorrect charge or failed delivery, email support with the invoice reference.

The quoted package provides private integration documents and data API access. It does not activate production wagering. Certification, approved markets, a finalized operator agreement, production wallet acceptance and billing setup are separate steps.

Use Recover Round if offered, and check the saved round history. Recovered results use the same saved round; avoid submitting new requests to replace a pending round. The balance change equals paid stake minus credited winnings, so it can be smaller than the selected stake.

Click Continue to enter and start sound, then check the game menu's sound, music, effects and Reduced Motion options. Base-game and bonus Turbo settings are separate. Background tabs pause presentation. Include browser/device details in a report.